This is AWC

We’ve been doing this a long time. Thirty years to be exact and during that time we’ve listened, engineered, and refined to bring you state-of-the-art products and solutions that take the guesswork and frustrations out of your current communication infrastructure.

Timeline

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1992

Company Founded

Advanced Wireless Communications was founded by father and son, Ben and Ken Coons in Northfield, MN.

1992

1995

First Retail Cellular Stores

Opened the first of our retail cellular stores. We were the first to bring a cellular store into a Minnesota Mall.

1995

2003

New Building

AWC broke ground for the new headquarters in Lakeville, MN on 6/23/03 and fully moved in on 12/19/03.

2003

2013

New Era

Ben Coon retires and Ken takes over the company as President of AWC.

2013

?

Closed Cellular Stores

To better meet the needs of our customers, we said goodbye to the cellular portion of our company and decided to focused on two-way radios and systems.

?

2021

New Logo

New year, new look, same great company. AWC launched its new logo and branding January of 2021. 

2021

2022

Dealer Brand Launch

ModioLab is introduced, featuring the ModioWave two-way radio and ModioDok the modular and customizable charger. Keep an eye out for the expanding product line!

2022

Our Uniques

Solving problems is our specialty. Being a factory direct team, we are uniquely qualified to help teams solve comprehensive problems by increasing communications and automating your processes.

PUSH-TO-TALK (PTT) HERITAGE

We know how to leverage PTT better than anyone. This allows us to get your teams communicating effectively with The Power of ONE™ to Many.

INDUSTRY KNOWLEDGE

We become your partners and consultants focused on your industry allowing us to specialize in creating tailored solutions to your challenges utilizing your existing systems and allowing you to fully leverage your investments.

Tailored Solutions

We have designed our products and systems
specifically for your industry with the ability to create tailored solutions based on your needs for more efficient communication streams.

Integration Experts

Our solutions can integrate with your existing products and systems further leveraging what you already have, allowing you to avoid ripping and replacing making the most of your existing investments.

Broad-Based Team

engineers, systems support teams, field techs, bench repair techs, and national
service partners are at the ready for any changes, repairs, installations, or support resources needed.

Full-Scale Support

We are your partner for hardware, software,
government compliance, and best practices as well as your go-to resource for convenient
online ordering, prompt repairs, and performance reporting. We minimize downtime. 

One Stop Shop

We pride ourselves on being a single source solution provider and offer an infinite number of products to serve your needs with less headaches and fewer partners to manage.

Our Process

5

Steps to help your business communicate effectively

Everything is focused on your organization’s goals and objectives for success.

1

Introduction

This is our get-to-know-you meeting that offers both of our teams an opportunity to connect on a deeper level. 

2

Discovery

In this visit, we focus on your objectives, key initiatives, needs, current system limitations, and business pain points. We meet with your key decision makers to identify opportunities where AWC can help you reach your goals.

3

Proof of Value

Once we’ve defined expectations, existing business challenges, and goals for improving productivity and bottom-line results, we present a detailed Statement of Work addressing next steps including design, deliverables, cost, contract requirements, timelines, and long-term ROI.

4

Go Live

Next, we take your customized solution and put it to the test with a rollout designed specifically for you and your industry by our expert in-house installation team.

5

Partnership

Once we’ve proven it, we will work hard to maintain our relationship and ensure we continue to achieve your short and long-term goals.

Our Facts

Our customers range from skilled nursing facilities to retailers to large logistics companies and they all have one thing in common – they need efficient communication in order to get their jobs done. If your employees communicate with one another on the daily, you’ve come to the right place.

Our Focus

No matter what biz you’re in, we’ve got your back. From radios to robust and integrable systems, we’re here to make communication easy for your people so they can get their jobs done. We currently serve the needs of four industry niches and understand the differences and nuances in technology and communications needs, regulations, and requirements for each industry area.

Our Core Values

BEST IN CLASS CUSTOMER SERVICE & SATISFACTION

We are focused on meeting the needs of organizations with the knowledge and background in their industry and ours.

HONESTY & INTEGRITY

We believe in strong and positive relationships built on trust derived from open and authentic conversation between employees, customers, dealers, and partners.

Icon-Gear-Head-Circle

WILLINGNESS TO LEARN

Our employees are eager to continue learning and we support them with options to participate in classes, seminars, hands-on training, and other learning opportunities.

RESULTS ORIENTED

Our dedicated employees strive to provide quality products and services in a timely manner with our in-house repair depot, local and national installation teams, hardware and software engineers, and support teams.

TEAMWORK

We collaborate inside and outside of Advanced Wireless Communications to maximize our shared knowledge and bring greater value to one another and most importantly, to our customers.

Fun

We sprinkle fun into everyday life, encouraging positive attitudes and participation in company events, service opportunities, and activities.

#1
Asset

Teamwork

REAL PEOPLE, REAL SOLUTIONS, AND REAL RESULTS

Team work makes the dream work here. United through shared core values and a passion for putting good work out into the world, our team will rally for you.

Join The Team

11

People on the Executive Leadership Team

Our Give

23 Charitable Events and Volunteer Opportunities in 2022