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  • All
  • Business
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7 Things You Didn’t Know about the AWR Advantage™

Did you know that the AWR Advantage was engineered from the ground up to eliminate common break and fail points? How about that it has a flashlight?! Read more to find out 7 things you didn’t know about the AWR Advantage.

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AWC Call Boxes Improve Safety and Customer Conversion

Customers need assistance from an associate when dealing with overstock and hard-to-handle products. When an associate can’t be found it can affect customer conversion and can create a potential liability for the retailer when shoppers attempted to reach and handle these goods themselves.

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4 Two-Way Radio Problems with Simple Solutions

Having an issue with your two-way radios, especially if you just recently purchased them, is frustrating. However, the solution might be easier (and less expensive) than you think.

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Radio 101: Etiquette and Usage

Clear communication over two-way radios is important and because of this, fundamental rules were created. While your company might not be using the NATO alphabet or two-way radio language, such as “10-4”, “Over”, and “Copy That”; it is beneficial to know some of the etiquette and techniques to provide everyone with the best two-way radio experience.

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Radio 101: History

Two-way radios have been around for more than a century but over time the technological advancements have made them into what we know and love.

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Radio 101: Lingo

Two-way radio lingo and the NATO Alphabet were created to quickly and effectively communicate commonly used phrases, easy to misunderstand words, and spell words effortlessly over two-way radios.

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AWC Radios Improve Response Times and Customer Satisfaction

Customers’ expectations for on-demand product sizes, colors, and styles creates the need to use runners to and from back rooms and remote storage areas. Extended wait times while the store associate leaves the customer to search for product leads to customer frustration, loss of consumer confidence, and abandonment of sale.

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AWC Fitting Room Solutions Improve Efficiency and Customer Experience

Getting potential customers to visit your store is important but once they are in the door the fitting rooms are the next best thing to turn a shopper into a customer. Read more to find out how a large department store installed call boxes and how they improved staff efficiency, customer conversion, and customer experience.

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AWC Receiving Door Solutions Increase Staff Efficiency

How the receiving door is handled at a retail store can have a direct effect on the profitability of a business. Read more to find out how two-way radios and external call buttons can decrease missed deliveries, increase staff efficiency, and improve customer experience.

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CPR Training Day at AWC

According to the American Heart Association over 350,000 out-of-hospital cardiac arrests occur each year in the United States. Statistics prove …

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AWC Call Boxes Improve the Retail Customer Experience

While locked cases and displays are great for protecting valuable items from potential shoplifters they can also frustrate legitimate buyers. Read more to find out how a large west coast grocer installed AWC UHF Call Boxes and how it increased customer conversion and decreased walkouts.

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AWC Gets in Gear

We proudly sponsor Get in Gear every year and donate two-way radios to be used by volunteers during the races. …

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