April 27, 2021
We are excited to announce the addition of Louis Murguia, Director of Business Development for…
May 18, 2020
At AWC we are huge advocates in giving back to the community so here are 7 ways you can support your local community during the COVID-19 pandemic
August 19, 2019
Nurse call systems are vital to making sure residents receive the care they need, when they need it. Every second matters and could mean the difference between life and death. So when a nurse call system fails, residents are at risk.
August 12, 2019
Are you concerned about the continuous raising rates of your two-way radios and the repairs that are constantly needed? A major office supply retailer did and they were pleased to learn that Advanced Wireless Communications offers nation wide customer service and that the AWR Advantage two-way radio was engineered from the ground up to eliminate common break and fail points.
July 22, 2019
Customers need assistance from an associate when dealing with overstock and hard-to-handle products. When an associate can't be found it can affect customer conversion and can create a potential liability for the retailer when shoppers attempted to reach and handle these goods themselves.
July 8, 2019
Clear communication over two-way radios is important and because of this, fundamental rules were created. While your company might not be using the NATO alphabet or two-way radio language, such as “10-4”, “Over”, and “Copy That”; it is beneficial to know some of the etiquette and techniques to provide everyone with the best two-way radio experience.
June 17, 2019
Customers’ expectations for on-demand product sizes, colors, and styles creates the need to use runners to and from back rooms and remote storage areas. Extended wait times while the store associate leaves the customer to search for product leads to customer frustration, loss of consumer confidence, and abandonment of sale.
June 10, 2019
Getting potential customers to visit your store is important but once they are in the door the fitting rooms are the next best thing to turn a shopper into a customer. Read more to find out how a large department store installed call boxes and how they improved staff efficiency, customer conversion, and customer experience.
June 4, 2019
How the receiving door is handled at a retail store can have a direct effect on the profitability of a business. Read more to find out how two-way radios and external call buttons can decrease missed deliveries, increase staff efficiency, and improve customer experience.
May 20, 2019
It doesn’t take long for drastic changes in temperature to negatively impact food quality and usability. Read more to find out how a large west coast grocer installed AWC ODIN and how it is reducing refrigeration maintenance service charges and spoilage.
May 13, 2019
While locked cases and displays are great for protecting valuable items from potential shoplifters they can also frustrate legitimate buyers. Read more to find out how a large west coast grocer installed AWC UHF Call Boxes and how it increased customer conversion and decreased walkouts.