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AWC Radio & Call Box Cleaning Recommendations

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During this trying time, health and safety are in the forefront of our minds. Two-way radios and call boxes come in direct contact with humans and need to be cleaned a certain way to preserve the equipment. The following cleaning procedures are intended to provide radio users with an acceptable alternative for cleaner physical environment.*

Preferred cleaning method

  • Use a warm, damp cloth (water only) to wipe all surface areas of the two-way radio or call box. The cloth should be damp only, not dripping water. Never hold the two-way radio or call box under a running water faucet or submerge in water. After wiping, if moisture is seen on the surface of the two-way radio or call box, wipe with a dry cloth to speed drying.

Acceptable cleaning in moderation

  • Use a mild dish soap and warm water mix, thoroughly submerge the cloth in the soap and water solution. Remove the cloth and wring all water out of the cloth. The cloth should be damp only, not dripping.  Never hold the two-way radio or call box under a running water faucet or submerge in water. Wipe all surface areas of the two-way radio or call box. After wiping, if moisture is seen on the surface of the two-way radio or call box, wipe with a dry cloth to speed drying.

Aggressive cleaning method 

NOTE: over time, this method can cause undesirable cosmetic effects to the radio label and adhesive areas. It can also cause discoloration to plastics, as well as accelerated wear to rubber keypad printing.

  • Use an over the counter, 75% Isopropyl alcohol concentration to dampen a cloth. Damp only, not dripping alcohol. Wipe all surface areas of the two-way radio or call box. Alcohol residue will dry quickly.

NEVER apply the 75% Isopropyl alcohol directly to the surface area of the two-way radio or call box. Never submerge the two-way radio or call box in alcohol.

Never use strong cleaning chemicals to clean the surface area of two-way radios or call boxes.  Some examples would be: Acetone, Bleach, Window Cleaner, Degreasers, Hand Sanitizers, Nail Polish Remover or like products.

*Referencing the above cleaning procedures; Advanced Wireless Communications, Inc. does NOT imply that any of the cleaning procedures provided are effective in removing or killing potential contaminants or viruses from the radio surface.  Rather, this document is intended to provide the radio user with acceptable alternatives for a cleaner physical environment.

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