Two-way radio lingo and the NATO Alphabet were created to quickly and effectively communicate commonly used phrases, easy to misunderstand words, and spell words effortlessly over two-way radios.
Customers’ expectations for on-demand product sizes, colors, and styles creates the need to use runners to and from back rooms and remote storage areas. Extended wait times while the store associate leaves the customer to search for product leads to customer frustration, loss of consumer confidence, and abandonment of sale.
Getting potential customers to visit your store is important but once they are in the door the fitting rooms are the next best thing to turn a shopper into a customer. Read more to find out how a large department store installed call boxes and how they improved staff efficiency, customer conversion, and customer experience.
How the receiving door is handled at a retail store can have a direct effect on the profitability of a business. Read more to find out how two-way radios and external call buttons can decrease missed deliveries, increase staff efficiency, and improve customer experience.